01 Dominance
If they’re higher
Be direct and brief. Name the standard, the gap and the result you need, then let them own the fix.
If they’re lower
Keep it calm and private. Ask how they see it, and make clear you're on their side.
02 Extraversion
If they’re higher
Talk in person and keep it warm, then confirm the facts in writing so they stick.
If they’re lower
Give a heads-up, keep it one to one, and allow time to think before they respond.
03 Patience
If they’re higher
Explain what stays the same and what has to change. Give them time before you check in.
If they’re lower
Get to the point and agree on the next step today.
04 Formality
If they’re higher
Bring specifics: which numbers, what the standard is, what right looks like. Put it in writing.
If they’re lower
Lead with the headline and the one thing to fix. Skip the long write-up.